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If a pre-order title is in your order, the entire order will not ship until everything is in hand at our shipping facility. 

When you order directly through our website, we strive to ship new releases out prior to the actual street date but there are occasional delays that are out of our control that may delay shipping. We will announce such delays on our social media platforms. 

We try to ship out orders within 5-7 business days after an order has been received. During sales periods this timeframe will be longer. We will announce the expected turn around time at the close of any sale.

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