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Where's My Order?

When will my order ship?

We release films throughout the year and often make them available for pre-order considerably ahead of release date. If your order does not contain pre-order items, it will typically be sent out within 5-7 business days. Orders that contain any pre-o

Where is my order?/Why hasn't my order arrived yet?

We are sorry to hear that your order has not arrived yet. If your order has already shipped, then you can check the tracking at to find out where your package is. Once your order has been shipped, w

I did not receive an order confirmation. Did my order go through?

We understand your concern. This is a question we receive on a daily basis. Confirmations DO get sent out to the provided email. Please ensure that your email is accurate and that you have checked all of your folders (spam, junk, promotions, etc). Ad