My Slipcover/Box Set has minor damage. Can I get a replacement?Updated 6 months ago
We understand that you want your collection shelves to look as good as possible but due to the impossibility of the PERFECT or PRISTINE Slipcover or Box Set, most of these items that we sell will have minor imperfections from time to time, especially as they travel distributor to shipping facility to customer. Please expect to occasionally receive slipcovers and box sets that have slightly dinged corners, light creases, scuffs, worn edges, etc. These types of imperfections are inherent to the entire manufacturing and distributing process and are to be expected. For these reasons, we will only be considering replacement requests to items with severe damage that was obviously incurred during shipping. Replacement requests for items that we determine to be minor imperfections will not be honored.